Hospitality Foundations

Technical Diploma

6 Credits | Less than 1 year

Ashland, New Richmond, Rice Lake, Superior

Career Cluster: Hospitality and Tourism

Contact

New Richmond / Rice Lake:
Erin McDonough
Program Coordinator
715.246.1881
Email

Ashland:
Karen Mattson
Program Coordinator / Instructor
715.685.3069
Email

Superior:
Eric Lockwood
Director, Apprentice & Academies
715.246.1871
Email

Spring 2025 – Will be admitting for the New Richmond, Rice Lake, and Superior campus locations.

For more information, please contact:

New Richmond and Rice Lake Campuses:
Erin McDonough, Program Coordinator,
Erin.McDonough@northwoodtech.edu, 715.246.1881

Ashland and Superior Campus:
Eric Lockwood, Director, Apprentice & Academies,
Eric.Lockwood@northwoodtech.edu, 715.246.1871

Hospitality Foundations is a short-term technical diploma. The program required courses and methods of instruction are developed for students with intellectual disabilities or other obstacles that may hinder the transition into skilled training programs.

Program Overview

Hospitality Foundations is a 16-week program preparing students for career opportunities in the area of entry-level hospitality and other customer service employment settings. This skills-based training is developed to help students learn essential hospitality duties through interactive course activities and community-based training experience while enhancing personal awareness, career effectiveness, and professionalism.

Program Outcomes

Employers will expect graduates of this program to be able to:

Identify personal strengths, barriers and transferable skills specific to work place environment
Demonstrate employability skills to seek and maintain employment in the hospitality service industry
Apply functional abilities specific to customer service and hospitality through competency-based learning
Identify environmental problems and correct unsafe working conditions

Technical Standards

In this program, students should be able to meet specific technical standards, which are the essential skills and abilities needed to be successful in a program, with or without reasonable accommodation. It is important to review and understand these standards before applying to the program.

Learn More About Technical Standards for this Program

This short-term technical diploma offers an opportunity for you to develop a college transition plan and gain the skills needed to seek competitive, entry-level employment.

Students with instructor learning about teamwork

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Academics

Through your academic experience you’ll gain a step-forward in your career readiness. Designed for the hands-on learner, the program targets skills needed for entry-level positions in the hospitality industry and enhances professional customer service, constructive and cooperative working relationships, ability to handle stressful situations and recognize positive interpersonal skills.

Hands-on Learning

In this program, you'll learn by doing in an interactive, dynamic classroom environment.

Real-Life Work Experience

Through the hospitality internship, students gain on-the-job experience in community-based placements.

High-Demand Jobs

Complete this program and seek high-demand jobs in the areas of hotel, restaurant, environmental services and event centers.

Required Courses

Explore the Required Courses

Featured Hospitality Foundations Courses

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Hospitality Applications

30109330

UGRD

| 2 CR

Hospitality Applications is an 8-week course that offers hands on learning opportunities to practice and apply hospitality tasks required to seek entry level employment. Students will be guided in applying and demonstrating positive interpersonal skills and professional customer service skills, while focusing on maintaining a safe work environment, safe food facilities and positive worker habits. Hospitality Applications enhances students' knowledge through application of tasks and demonstration of skills through classroom learning and lab experiences.

Hospitality Internship

30109333

UGRD

| 1 CR

In this 1-credit internship students will apply course competencies in employment opportunities at Northwood Tech and community based placements. The course competencies include: apply essential hospitality tasks, demonstrate interpersonal skills, demonstrate customer service skills, apply safe food, facilities, and worker habits, apply constructive and cooperative working relationships with others, and apply strategies to better handle challenging customers. COREQUISITES: 30109330 Hospitality Applications, 30109331 Safety and Sanitation Fundamentals and 30109332 Guest Relations Fundamentals

Guest Relations Fundamentals

30109332

UGRD

| 1 CR

Guest Relations Fundamentals is an 8-week course introducing students to the importance of working with others in a constructive and cooperative working relationship. Students will explore ways to better handle challenging customers and be provided experiences to recognize positive interpersonal skills and professional customer service.

Admissions and Tuition

For more information on this program and how to apply contact:

Please contact Erin McDonough, Program Coordinator,
Erin.McDonough@northwoodtech.edu, 715.246.1881.

Tuition and Fees

Northwood Tech breaks down the cost of education, so you'll have a good idea of how much your education will cost.

Learn More About Paying for College

Cost of Attendance

The Cost of Attendance (COA) is an estimate of the costs that you may incur while attending Northwood Technical College.

Learn More About Cost of Attendance

Estimated Total Program Tuition 2024-25*

Hospitality Foundations

6 Credits | Less than 1 year

$1,053

*Tuition is an estimate and does not include any miscellaneous fees for various courses, tools, books, supplies or uniforms. Program book costs are in addition to tuition and fees and vary depending on course selection and where the books are purchased or rented.

After the Northwood Tech Hospitality Foundations Program

Upon completion of the program, you will earn a technical diploma in Hospitality Foundations.

Career Outlooks

Northwood Tech's graduates experience success. Learn more about the types of careers you can get after graduation.

View Career Options

Hospitality Foundation students pictured at graduation

Contact

New Richmond / Rice Lake:
Erin McDonough
Program Coordinator
715.246.1881
Email

Ashland:
Karen Mattson
Program Coordinator / Instructor
715.685.3069
Email

Superior:
Eric Lockwood
Director, Apprentice & Academies
715.246.1871
Email

Hospitality Foundations