Healthcare Receptionist

A medical office professional at his desk

Healthcare Receptionist

Technical Diploma

15 Credits | Less than 1 year

Ashland*, New Richmond*, Rice Lake*, Superior*, Online

*Combination of Online, Your Choice or On Site instruction

Career Cluster: Business Management

With the Healthcare Receptionist technical diploma you can enter the high-demand field of healthcare as a medical receptionist, scheduler, information clerk or appointment coordinator in as little as 16 weeks. There are many career opportunities for these positions in hospitals, clinics (medical, vision, chiropractic and dental), insurance companies, rehabilitation facilities and skilled nursing facilities.

Program Overview

The Healthcare Receptionist short-term diploma prepares students to perform a variety of office support functions within a health care organization. This embedded technical diploma fully ladders into the Health Office Professional technical diploma and the Medical Administrative Professional associate degree.

Program Outcomes

Healthcare Receptionist graduates will be able to:

  • Perform routine healthcare administrative procedures
  • Apply technology skills to business and administrative tasks
  • Maintain internal and external relationships
  • Model professionalism

In addition to case studies and scenarios, you will develop the skills employers want using current software such as Word, Outlook and Excel.

A busy clinic front desk with a receptionist handing paperwork over to a patient

Learn by doing.

A busy hospital receptionist desk

Flexible scheduling and start dates.

A healthcare receptionist showing paperwork to a patient at the front desk

High-demand jobs. 


Healthcare Receptionist classes are offered on all four campuses (Ashland, New Richmond, Rice Lake, Superior) and Online. Take classes in a variety of formats including Online, Your Choice, or On Site.

Experienced Instructors

Northwood Tech is large enough to serve you but small enough to know you. Our experienced faculty are knowledgeable, approachable and eager to help. The sizes of your classes will allow for the attention you deserve.

16 Weeks to Degree

As a Healthcare Receptionist student at Northwood Tech, you have started your Career Pathway. This is the first step in earning credentials each step of the way! Graduates of the Healthcare Receptionist program may continue to earn a technical diploma in Health Office Professional or an associate degree in Medical Administrative Professional.

Cutting Edge, Relevant Curriculum

Continuous networking with medical office professionals, employers and recent graduates keeps your courses up to date and applicable to your future career.  

Required Courses

Upon completion of the Healthcare Receptionist required courses, you’ll be able to perform routine healthcare administrative procedures, use technology to complete business and administrative tasks, and model professionalism in the workplace.

Explore the Required Courses

Featured Healthcare Receptionist Courses

| 2 CR
This course develops professional skills and attitudes needed in a medical business environment. Skills developed include an ability to communicate effectively with patients and other medical office staff, manage time effectively, schedule patients, greet patients, use the telephone properly, process mail, apply ergonomics and office safety, and use medical computer software efficiently.
| 3 CR
Focuses on the component parts of medical terms: prefixes, suffixes and word roots. Students practice formation, analysis and reconstruction of terms. Emphasis on spelling, definition and pronunciation. Introduction to operative, diagnostic, therapeutic and symptomatic terminology of all body systems, as well as systemic and surgical terminology.

Healthcare Receptionist is Part of a Career Pathway

As a Healthcare Receptionist student at Northwood Tech, you can earn credentials each step of the way!

You could take this first and get a credential.

Technical Diploma
15 Credits / One Semester Full Time; Part Time Options Available
Potential Careers
Patient Services Representative, Medical Scheduler, Medical Information Clerk, Appointment Coordinator, Patient Access
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You can continue your education to advance your skills.

Technical Diploma
30 Credits / One year Full Time; Part Time Options Available
Potential Careers
Medical Office Specialist, Medical Records Specialist, Patient Services Representative, Hospital Admissions Representative, Customer Service Representative, Medical Scheduler, Health Information Clerk
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Technical Diploma
27 Credits / 3 - 4 semesters Part Time
Potential Careers
Hospital Medical Biller, Physician’s Office Medical Biller, Laboratory Medical Biller, Patient Account Representative, Revenue Cycle Representative
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Continue your education to complete your associate degree.

Associate Degree
60 Credits / Two Years Full Time; Part Time Options Available
Potential Careers
Medical Administrative Assistant, Medical Records Specialist, Patient Services Representative, Medical Scheduler, Hospital Admissions Representative, Medical Billing Specialist, Patient Account Representative, Clinic Coder, Health Unit Coordinator (HUC)
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Continue your education to earn your bachelor's degree.

Admissions and Tuition

Northwood Tech has an easy admission process. Get started by completing the Online application form. 

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Tuition and Fees

Northwood Tech breaks down the cost of education, so you'll have a good idea of how much your education will cost.

Learn More About Paying for College

Cost of Attendance

The Cost of Attendance (COA) is an estimate of the costs that you may incur while attending Northwood Technical College.

Learn More About Cost of Attendance

Estimated Total Program Tuition 2024-25*

Healthcare Receptionist

15 Credits | Less than 1 year


*Tuition is an estimate and does not include any miscellaneous fees for various courses, tools, books, supplies or uniforms. Program book costs are in addition to tuition and fees and vary depending on course selection and where the books are purchased or rented. 

After the Northwood Tech Healthcare Receptionist Program

Upon completion of the program, you will earn a Healthcare Receptionist technical diploma. Continue your education at Northwood Tech into the Health Office Professional technical diploma and/or the Medical Administrative Professional associate degree.

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Transfer Center

Transfer your Northwood Tech credits to a four-year college to earn your bachelor's degree and beyond. 

View Transfer Center


Career Outlooks

Northwood Tech's graduates experience success. Learn more about the types of careers you can get after graduation.

View Career Options

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Choose a campus to view contact information, or for general assistance, please contact us.

Rice Lake Admissions Contact

Nicole Messicci

Admissions Advisor



Ashland Admissions Contact

Jennifer Bednarik

Admissions Advisor



New Richmond Admissions Contact

Sherry Rehnelt

Admissions Advisor



Superior Admissions Contact

Anna Kalin

Admissions Advisor



Take the Next Step

Are you ready to experience success? Northwood Tech staff are standing by to support you in reaching your educational and career goals, so do it. Take the leap.