
Building linkages in IT occupations framework for entry-level, technical and professional careers related to the design, development, support and management of hardware, software, multimedia and systems integration services.
Examples of skills you will learn in this cluster include provide technology support; manage operating systems and software applications including maintenance of upgrades, patches and service packs; apply appropriate troubleshooting techniques in resolving computer hardware, software and configuration problems; demonstrate the use of networking concepts to develop a network and much more!