Continuing Education
Rehab Services for CMA’s: Managing Workplace Culture and Patient Behaviors
Day/Time: Saturday, February 17, 2024 | 8 a.m. - 12 p.m.
Mode: Web Conferencing via Zoom
Catalog Number: 47-509-409
Class Number: 25642
AAMA Number: 142523
CEUs: 4 G
Brochure
This program is designed to enhance the learning of CMAs working in area health facilities providing new information on current trends in healthcare.
This program is sponsored by: Northwood Technical College, in partnership with Tamarack Health.
Program Notes:
- Every attendee must log-in individually to gain access to the workshop so virtual attendance is documented
- The live, 4-hour session is required for CEU attainment; recorded video or partial participation will not be allowed
- The Zoom link will be sent to your email address 2-3 days prior to the workshop.
* Please check junk or spam folder if you don't find information in your main inbox. Emails from Northwood Tech employees will come from an @NorthwoodTech.edu domain.
Agenda
8 a.m. - 8:10 a.m.
Welcome and announcements; technology overview and log-in name
8:10 a.m. - 9 a.m.
Rehab Services: The Step by Step Guide | Kory Lutz
9 a.m. - 9:10 a.m.
Break
9:10 a.m. - 10 a.m.
Managing Behaviors | Mark Manning
10 a.m. - 10:10 a.m.
Break
10:10 a.m. - 12 p.m.
Workplace Culture and the Impact on Job Success | Leah Holst
12:00 p.m.
Wrap up and evaluations
- Session One
- Title: Rehab Services: The Step by Step Guide
- Presenter: Kory Lutz, DPT, Director of Rehabilitation Services, Tamarack Health-Hayward Medical Center
- Objectives:
- Describe the main disciplines of Rehabilitation Services.
- Rehab Service’s role in the care continuum of patients.
- Describe CMA’s role and career opportunities in Rehab Services
- Session Two
- Title: Managing Behaviors
- Presenter: Mark Manning, Non-Escalation De-Escalation and Crisis Management Instructor, EMT-P, CHOP, CHEC II, Emergency Preparedness Coordinator Tamarack Health-Hayward Medical Center
- Objectives:
- Identify how to predict and prevent conflict- Non-Escalation
- Understand minimizing challenging behaviors before they become violent- De-Escalation
- Session Three
- Title: Workplace Culture and the Impact on Job Success
- Presenter: Leah Holst, SPHR, Human Resource Management and Leadership Development Instructor, Northwood Technical College
- Objectives:
- Explain elements of workplace culture
- Identify Personality Types and Communication Preferences
- List Communication Strategies for one or more personality types
Registration
Fee: $30 | $15.38 (62 +)
Welcome to our brand new online registration system!
If you’re registering and self-paying, click here to create your student profile (one-time only step).
Once your profile is complete, go to the CMA CE Conference class, add it to your shopping cart, check-out (have your AAMA number ready), and pay.
If your business needs to register a group and wants to be billed or you are a out of state resident (outside of Wisconsin or Minnesota), please contact
melissa.buxton@northwoodtech.edu
for details.
Save the Date
Don't miss our next CMA Conference on April 13. Click here to visit the event page.
